Last Updated: November 23, 2025
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Cookies allow websites to remember your actions and preferences (such as login details, language, font size, and other display preferences) over a period of time, so you don't have to keep re-entering them whenever you return to the site or browse from one page to another.
We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us:
These cookies are essential for the platform to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains your session while browsing | Session |
| auth_token | Authenticates your account access | 30 days |
| csrf_token | Protects against security threats | Session |
These cookies enable enhanced functionality and personalization, such as remembering your preferences and choices. They may be set by us or by third-party providers.
| Cookie Name | Purpose | Duration |
|---|---|---|
| user_preferences | Stores your display and language preferences | 1 year |
| remember_me | Keeps you logged in on return visits | 90 days |
| location_preference | Remembers your preferred facility locations | 6 months |
These cookies help us understand how visitors interact with our platform by collecting and reporting information anonymously. This helps us improve the platform's performance and user experience.
| Cookie Name | Purpose | Duration |
|---|---|---|
| analytics_id | Tracks page visits and user behavior | 2 years |
| page_views | Counts page views and popular content | 1 year |
| session_duration | Measures time spent on the platform | Session |
These cookies are used to deliver relevant content and track the effectiveness of our communications. They remember that you have visited our platform and help us understand your interests.
| Cookie Name | Purpose | Duration |
|---|---|---|
| personalization_id | Delivers personalized recommendations | 1 year |
| interest_profile | Tracks your wellness interests | 6 months |
| communication_pref | Manages email and notification preferences | 2 years |
In addition to our own cookies, we may use various third-party cookies to:
These third parties have their own privacy policies governing cookie use. We recommend reviewing their policies for detailed information.
In addition to cookies, we may use other technologies such as:
Most web browsers allow you to control cookies through their settings. You can:
You can manage your cookie preferences through our platform by:
Please note that if you disable or refuse cookies:
When you use our platform on a mobile device, we may collect identifiers such as:
You can manage these identifiers through your device settings.
When you connect fitness tracking devices to your Privmember account, we use cookies and tokens to:
You can disconnect these integrations at any time through your account settings.
Cookies are set for varying periods depending on their purpose:
We may update this Cookie Policy from time to time to reflect:
The "Last Updated" date at the top of this policy indicates when it was most recently revised. We encourage you to review this policy periodically.
For more information about cookies and how they work, you can visit:
If you have questions about our use of cookies or this Cookie Policy, please contact us:
Email: [email protected]
Phone: +971 4 336 6333
Address: Dubai Marina Mall, Dubai Marina, Dubai, United Arab Emirates
By using our platform, you consent to our use of cookies as described in this Cookie Policy. When you first visit our platform, you will see a cookie banner asking for your consent to use non-essential cookies. You can change your preferences at any time.
This Cookie Policy is part of our broader privacy framework. Please also review our Privacy Policy, Terms and Conditions, and Disclaimer.