Disclaimer

Last Updated: November 23, 2025

1. General Information

The information provided by Privmember on our website and through our platform is for general informational purposes only. All information is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the platform.

2. No Professional Advice

The information provided on this platform does not constitute professional health, fitness, medical, or wellness advice. You should consult with appropriate professionals before beginning any fitness regimen or wellness program. Privmember is not responsible for any health-related decisions you make based on information found on our platform.

3. Partner Facilities

Privmember acts as a facilitator providing access to partner resorts, hotels, gyms, and wellness facilities. We do not own or operate these facilities. Each partner facility maintains its own policies, rules, and regulations which members must follow. Privmember is not liable for:

  • The quality, safety, or condition of partner facilities
  • Actions or omissions of partner facility staff
  • Equipment malfunctions or facility maintenance issues
  • Changes to partner facility operating hours or availability
  • Injuries or accidents occurring at partner facilities

4. Availability of Services

While we strive to provide consistent access to our partner network, we cannot guarantee:

  • Continuous availability of all facilities at all times
  • Availability of specific classes, trainers, or amenities
  • That partner facilities will remain in our network indefinitely
  • Reservation availability during peak times or special events

5. Health and Safety

Members acknowledge that physical activity and wellness activities carry inherent risks. By using our platform and accessing partner facilities, you:

  • Assume all risks associated with physical activity
  • Confirm you are physically capable of participating in such activities
  • Agree to follow all safety guidelines and instructions
  • Release Privmember from liability for injuries or health issues

6. External Links

Our platform may contain information about or references to third-party facilities, services, or resources. Privmember has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party facilities or services.

7. Technical Information

We make reasonable efforts to ensure our platform functions properly, but we do not warrant that:

  • The platform will be available at all times without interruption
  • The platform will be free from errors, viruses, or other harmful components
  • Fitness tracking integrations will always sync accurately
  • All features will work on all devices or browsers

8. Pricing and Membership Changes

Privmember reserves the right to modify membership terms, pricing, partner network, and available services at any time. We will provide reasonable notice of material changes to active members.

9. Geographic Limitations

Our services are primarily available in the United Arab Emirates. Availability of specific facilities may vary by emirate and location. We cannot guarantee access to facilities outside our established partner network.

10. User Responsibilities

Members are responsible for:

  • Maintaining the confidentiality of their account credentials
  • Ensuring all information provided is accurate and current
  • Following all facility rules and regulations
  • Respecting other members and facility staff
  • Reporting any safety concerns or incidents immediately

11. Limitation of Liability

To the fullest extent permitted by applicable law, Privmember, its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the platform or services.

12. No Warranty

Our platform and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

13. Changes to Disclaimer

We reserve the right to modify this disclaimer at any time. Changes will be effective immediately upon posting to the website. Your continued use of the platform following any changes constitutes acceptance of those changes.

14. Contact Information

If you have questions about this disclaimer, please contact us:

Email: [email protected]
Phone: +971 4 336 6333
Address: Dubai Marina Mall, Dubai Marina, Dubai, UAE

This disclaimer is part of our legal framework. Please also review our Terms and Conditions, Privacy Policy, and Cookie Policy.